I'm sure you've all seen the commercials for Visa debit cards where everyone in line is cheerfully swiping debit cards at the cash register, and of course everyone is cheerful because using debit cards are what's making the line move so fast. Then comes the enemy - the one dreaded person in line who uses cash to pay. The line stalls, the chirpy music stops, and everyone glares at the clueless customer.
I am the most impatient person in the world, so I'm all for convenience. However, I also know that the Subway I frequent on my lunch hour has a slow card reader. It's one of the little ones where the cashier has to swipe and the customer has a teeny PIN pad just big enough for the numbers. It takes forever because the cashier prints out one copy for the store first, then a copy for the customer.
I decided I was going to be smart today and use the cash I, for once, had in my purse. I get to the register, politely say I had a Subway club, and yes, I would like the combo. The cashier announces that the price is $6.99, so I pull out six dollars, three quarters, two dimes and a nickel. $7.00. I hand it to the cashier.
The cashier accepted the money, stared at the change in his hand, looked quizzically at me, and then back down at his hand. I felt the happy music around me stop and the woman who ordered the tuna sub (double the mayo, double the cheese) behind me begin to tap her foot. Here stood before me a 40-YEAR-OLD-MAN who didn't know how to count change. I had completely baffled him! As I opened my mouth to explain exactly what he had in his hand, his light bulb went off and he slowly counted the change into the register and handed me a penny back.
Sure, it's great to move people through line as fast as possible, but watching a man take more time to count $7.00 in change than it would have to run a card through a machine was brutal. If a 40 year old couldn't do it, I seriously wonder about the kids who are going through elementary school math classes in the age of plastic. Math has never been a strong point of mine, but I'm glad that I can at least count change.
By the way, isn't "counting change" one of the very few requirements for working in a restaurant...?